Help

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Technical Help

Screen Resolution

On your computer monitor, use a screen resolution of at least 1024 x 768 pixels for optimal presentation of the Delta-13.com.

Browser Settings

To ensure correct display and functioning of the Delta-13.com, please use Internet Explorer Version 6 or higher, or
Mozilla/Firefox Version 1.5 or higher. Java and JavaScript capabilities should be activated in the browser.

The "Accept Cookies" function must be enabled in order to place products into the shopping basket. Below are instructions on how to
do this for the most commonly used web browsers. Additional information can be found in your software manual or on the web site of the browser provider.

  1. Click on the Tools menu and select Internet Options.
  2. Select the Privacy tab and in the Settings section, click on the Advanced button.
  3. Select "Override automatic cookie handling" and "Accept" cookies for all options.
OR
  1. On the Privacy tab, Settings section, move the slider down to the Medium-High privacy setting or lower.


Mozilla/Firefox 3.x

  1. Click on the Tools menu and select Options.
  2. Select the Privacy tab.
  3. Select "Accept cookies from sites".


What are cookies?

Executive Billiards, as with many other web sites, makes use of "cookies" to help deliver a better customer shopping experience.
Cookies are alphanumerical text strings that we transfer to the hard drive of your computer via your web browser. They are not a
program that  can be run on your computer and cannot give you a virus.

They enable our systems to recognise your browser and to offer you valuable services, such as saving the contents of your shopping
basket, to allow you to access your account information, and to deliver a more personalized shopping experience.

The Help function available in the menu bar of most web browsers will explain how you can prevent your browser from accepting
new cookies, how to be notified when you have received a new cookie, or how to deactivate all received cookies.

We recommend that you log off completely when you finish using a computer that is shared and that has a browser set to
accept cookies.

What if I don't want to use cookies?

You can browse our Online Shop, but you will be unable to place products into the shopping cart. But we'd be happy to take your
order by phone - please call us at 866-915-2058.